Privacy Policy

This Privacy Policy explains how Tyrela (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website, interact with us, or make a purchase.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Tyrela is a U.S.-based online store focused on home and lifestyle products.

  • Store name: Tyrela

  • Website: www.tyrela.com

  • Contact email: info@tyrela.com

We use Shopify to power our online store.

2. Information We Collect

We may collect the following types of information when you visit our site or make a purchase:

a) Information You Provide Directly

  • Contact details: name, email address, billing address, shipping address

  • Order details: products purchased, order date, payment method (last four digits only, not full card number)

  • Account details (if you create an account): username, password

  • Communication: messages you send to us (email, contact forms, customer support)

b) Information Collected Automatically

When you visit our website, certain information is collected automatically, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed and time spent on them

  • Referring website or link

  • General location (city/region, based on IP)

This information is typically collected using cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders (including payment, shipping, and order confirmations)

  • Communicate with you (order updates, customer support, important notices)

  • Improve our website and services (analyzing how visitors use the site)

  • Prevent fraud and maintain security

We only use your information for the purposes described in this policy or as otherwise disclosed to you at the time of collection.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and items in your cart

  • Help the site work properly

  • Analyze website traffic and performance

  • Support marketing and advertising (where applicable)

You can control cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions for you.

5. How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers: such as Shopify (store platform), payment processors, shipping carriers, email service providers, and analytics tools, but only to the extent necessary to provide our services.

  • Professional advisors: such as accountants, legal advisors, and consultants, where necessary.

  • Authorities: if required to do so by law, legal process, or to protect our rights or the rights of others.

These third parties are only given the information they need to perform their services and are expected to protect your data.

6. Shopify and Payment Processing

Our store is hosted on Shopify Inc.
Shopify provides the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the Shopify application. They store your data on secure servers behind a firewall.

If you choose a direct payment method (such as Shopify Payments), then Shopify processes your payment information. Your full payment card details are handled and stored by the payment processor, not by Tyrela. We do not see or store your full card number.

You can learn more about how Shopify handles data by reviewing Shopify’s own privacy policy on their website.

7. Data Retention

We keep your personal information for as long as it is reasonably necessary to:

  • fulfill the purposes outlined in this Privacy Policy

  • complete your orders and provide customer support

  • comply with our legal and tax obligations

  • resolve disputes and enforce our agreements

When we no longer need your information, we will remove or anonymize it, where possible.

8. Your Rights & Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, such as:

  • Access: request a copy of the personal information we hold about you

  • Correction: request that we correct inaccurate or incomplete information

  • Deletion: request that we delete your personal information, subject to certain legal obligations

  • Restriction or objection: restrict or object to certain processing activities

  • Marketing opt-out: unsubscribe from marketing emails at any time

To exercise any of these rights, please contact us at info@tyrela.com with your request and enough information to identify your account or order.

9. Third-Party Links

Our website may contain links to third-party websites or services that we do not control.

We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Security

We take reasonable steps to protect your personal information and use industry-standard measures to help keep it secure.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

If you believe your account or information has been compromised, please contact us immediately at info@tyrela.com

11. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so we can remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Your continued use of our website and services after any changes means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Tyrela

Email: info@tyrela.com